Customer Support
Customer Support
Welcome to our Customer Support page! We are here to assist you and ensure that your experience with us is smooth and enjoyable. Our dedicated support team is ready to address any questions, concerns, or issues you may have.
Contact Options:
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Facebook Messenger: Reach out to us on Facebook Messenger for real-time assistance. Our team is active and ready to respond to your messages. Simply visit our official Facebook page and send us a message. We'll get back to you as soon as possible.
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Live Chat through Website: Connect with us directly through our website's live chat feature. Our chat support is available to provide instant help and guidance. Look for the chat icon on the bottom right corner of our website and click to start a conversation.
Service Hours:
Our customer support is available during the following hours, based on Philippines time (GMT+8):
Monday to Sunday: 11:00 AM to 8:00 PM
Special Hours on Valentine's Day: We are available 24 hours on Valentine's Day to ensure you receive the support you need, whenever you need it.
Please note that our team is committed to providing timely assistance within these hours. If you reach out to us outside of these hours, we will get back to you at the earliest convenience during the next available support hours.
How We Can Help:
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Product Information: Have questions about our products or services? We're here to provide detailed information and assist you in making informed decisions.
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Order Assistance: Need help with your order, tracking, or delivery? Our support team can guide you through the process and address any concerns.
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Technical Support: Encountering technical issues? Let us know, and we'll work with you to find a solution.
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General Inquiries: For any other inquiries or feedback, our team is happy to assist and ensure you have a positive experience with our brand.
Customer Satisfaction is Our Priority:
We value your satisfaction and appreciate the opportunity to assist you. Our goal is to provide excellent customer support and address your queries promptly. Your feedback is crucial to us, as it helps us enhance our services and better meet your needs.
Thank you for choosing us. We look forward to serving you!
Connect with us on Facebook Messenger or start a live chat on our website during our service hours for immediate assistance. Remember, we're available 24 hours on Valentine's Day!